Support
Shipping and delivery.
We deliver to 42 countries. Here’s what you can count on.
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Duties and taxes included.
For almost every country. Nothing more to pay when your parcel arrives.
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Lost or damaged? We make it right.
You choose: a free replacement or a refund.
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Tracked all the way.
Follow your parcel from our warehouse to your door.
Delivery to Germany
5–10
Days
Included
Duties and taxes
Delivery times
Where we deliver.
Every country we deliver to, with its delivery time.
Europe
- Austria Duties and taxes included · Express 5–10 days
- Belgium Duties and taxes included 5–12 days
- Bosnia & Herzegovina Local duties may apply 10–40 days
- Bulgaria Duties and taxes included 7–14 days
- Denmark Duties and taxes included 7–14 days
- Finland Duties and taxes included 7–14 days
- France Duties and taxes included · Express 3–6 days
- Germany Duties and taxes included · Express 5–10 days
- Ireland Duties and taxes included 7–14 days
- Italy Duties and taxes included 6–12 days
- Luxembourg Duties and taxes included 7–14 days
- Netherlands Duties and taxes included · Express 3–6 days
- Norway Duties and taxes included 7–14 days
- Poland Duties and taxes included 7–14 days
- Portugal Duties and taxes included 7–14 days
- Russia Local duties may apply 20–40 days
- Slovenia Duties and taxes included 7–14 days
- Spain Duties and taxes included 6–12 days
- Sweden Duties and taxes included 7–14 days
- Switzerland Duties and taxes included 7–14 days
- United Kingdom Duties and taxes included · Express 3–6 days
Asia & Pacific
- Australia Duties and taxes included · Express 4–8 days
- Brunei Local duties may apply 15–30 days
- China Duties and taxes included 3–6 days
- India Local duties may apply 20–40 days
- Indonesia Local duties may apply 20–40 days
- Japan Local duties may apply 5–15 days
- Malaysia Local duties may apply 15–30 days
- New Zealand Duties and taxes included 7–14 days
- Pakistan Local duties may apply 10–40 days
- Philippines Local duties may apply 8–16 days
- Singapore Local duties may apply 7–14 days
- Thailand Local duties may apply 7–14 days
Middle East & Africa
- Bahrain Duties and taxes included 8–16 days
- Egypt Local duties may apply 20–40 days
- Kuwait Duties and taxes included 8–16 days
- Oman Local duties may apply 15–30 days
- Qatar Duties and taxes included 8–12 days
- Saudi Arabia Duties and taxes included 8–12 days
- United Arab Emirates Duties and taxes included 6–12 days
Americas
- Canada Duties and taxes included · Express 5–10 days
- United States Duties and taxes included · Express 5–10 days
Delivery times are in working days, counted from the day after your payment is confirmed. Sundays and public holidays don’t count. Shipping costs are shown at checkout, before you pay.
Lost or damaged
If something goes wrong.
It only takes one message. Here’s what happens.
- 1Contact us with your order number.
- 2If it’s damaged, add a photo of the parcel and the radio.
- 3We send a free replacement or refund you, whichever you choose.
Questions about your delivery?
We usually reply within 24 hours. Write in any language.